Description

Posting Details

Posting Number

S14503P

Working Title

Assistant Director for Residential Programs and Services

Department

Housing-Resident Progs & Srvcs

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

Part of the Division of Student Affairs, University Housing consists of nearly 2.8 million square feet of facilities and is home to more than 9,000 students. The department employs 220 full-time staff members, 21 graduate assistants and 565 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a $59 million budget derived only from student housing fees and other non-state sources.

In support of its mission to provide comfortable, affordable and secure housing options where the academic success and personal growth of residents are encouraged and supported, University Housing engages staff members in competency-based training and students in curriculum-based engagement focused on community building, interpersonal skills, social awareness and responsibility, and well-being.

College/Unit/Department website

housing.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

M-F, 8 a.m. - 5 p.m.
Additional weekend and evening hours may be required

Advertised Salary

$64,500

Posting Date

12/15/2025

Open until filled

Yes

Closing Date

Proposed Starting Date

02/23/2026

Special Instructions to Applicants

We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.

Priority consideration will be given to those who complete the application process by 1/20/26; however, screening will continue until the position is filled.

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title

Residence Life Manager

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience

Preferred Qualifications

• Master's degree in higher education, student personnel or related field
• Minimum 10 years of experience living in a communal setting or working at an institution of high education (relevant experiences include but are not limited to being a camp counselor, resident assistant, graduate assistant, or hall director)
• At least 3 years of supervisory experience

Position Summary

The assistant director for Residential Programs and Services ( RPS ) manages the comprehensive operations for two to four residential areas housing more than 2,000 students. The assistant director is responsible for cultivating inclusive, engaging, and well-maintained residential communities that foster student learning and success. This position advances the department's curricular approach to residential education and oversees major unit initiatives.

As a member of the RPS leadership team, the assistant director contributes to strategic planning, policy development, and assessment efforts, while collaborating with departmental, divisional, and university partners to enhance the residential experience. The position directly supervises two to five full-time staff and reports to an associate director for RPS .

Knowledge, Skills, Abilities and/or Competencies

• Capacity to manage multiple priorities, make informed decisions, and implement creative solutions in complex and autonomous environments.
• Strong organizational, analytical, and problem-solving skills to guide staff and improve operational effectiveness.
• Demonstrated ability to build collaborative partnerships with faculty, staff, and campus stakeholders to advance departmental and university priorities.
• Experience serving in an on-call capacity, assisting with crisis management, and supporting students in distress
• Proficiency with technology and data systems, including Microsoft Office programs and Housing Management Systems (e.g., StarRez and Advocate) to support daily operations and decision-making.
• Excellent oral and written communication skills with the ability to engage faculty, staff, students, parents, and administrators.
• Proficient in budget management.
• Skilled at planning events that address the academic, developmental, and social needs of residential students.

Physical Demands

• Frequently walk-through residential facilities, which includes climbing stairs
• Respond to crisis situations in various buildings that may require being present for long periods of time.
• Continual usage of computers.
• Lift and carry up to 40 lbs.
• Verbally communicate effectively both in person and via telephone with a variety of individuals.

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Supervision

• Train, supervise and evaluate two (2) to five (5) full-time Residence Hall Directors, with potential indirect supervision of up to eight (8) graduate assistants.
• Work with staff to coordinate the selection, training and evaluation of graduate and undergraduate student staff, including resident assistants and residential belonging assistants.
• Establish and direct area goals that support unit, departmental, divisional, and university priorities.
• Guide staff through change, fostering accountability, and aligning team efforts with departmental and university priorities
• Actively engage in the development, engagement & retention of each staff member.

Percentage of time

35

Duties/Responsibilities

Residential Education and Leadership

• Collaborate with the RPS leadership team to design, implement, and assess the residential curriculum and academic initiatives.
• Lead designated collateral assignments within the unit, such as student staff training and recruitment, conduct and care, or emergency preparedness, ensuring effective implementation and alignment with departmental priorities.
• Serve as an active member of the RPS leadership team, providing guidance in strategic planning, decision-making, and the advancement of unit priorities.
• Engage in regular meetings with campus partners to support the needs of residents.
• Advance departmental, divisional, and university strategic goals by serving on committees, task forces, and other professional development initiatives. '

Percentage of time

30

Duties/Responsibilities

Crisis Management and Follow Up

• Serve in a weekly on-call rotation, offering direction, consultation, and support to live-on staff during crisis situations.
• Lead response efforts for emergencies and unexpected events that disrupt community operations, including making critical decisions in escalating situations.
• Ensure appropriate follow-up by engaging with students, parents, faculty, administrators, and other stakeholders to resolve concerns, communicate outcomes, and clarify policies.

Percentage of time

15

Duties/Responsibilities

Policy Development and Enforcement

• Collaborate with the RPS leadership team to develop, implement, interpret, and enforce unit and departmental policies, procedures, and regulations.
• Consistently support, communicate, and enforce university and departmental policies, procedures, and regulations.
• Provide guidance or support to live-in staff who serve as primary hearing officers.
• Serve as a conduct hearing officer for cases that escalate in complexity.

Percentage of time

10

Duties/Responsibilities

Financial Management & Administration

• Oversee an area's combined operating and programming budget of approximately $50,000, ensuring alignment with departmental priorities.
• Provide fiscal oversight through monthly review of administrative, educational, staffing, and facilities accounts.
• Complete administrative responsibilities in a timely, accurate, and thorough manner in alignment with established expectations.
• Perform other duties as assigned that are consistent with the purpose of the position.

Percentage of time

10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Carrie Chitwood

Recruitment Contact Email

cachitwo@uga.edu

Recruitment Contact Phone

706-542-8279

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this vacant position in Student Affairs?
   • Current UGA Employee
   • Handshake
   • HigherEd Jobs
   • Indeed.com
   • Inside Higher Ed
   • Insight Into Diversity
   • LinkedIn
   • Professional Organization
   • UGAJobs (UGA's Job Board)
   • Other (please provide)

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents